Login Details
Email / Username Password
Forgotten Password?

Delivery & Returns

Delivery / Collection

  • We aim to offer a fast a reliable service
  • Please note we only deliver to Jersey C.I. addresses
  • Delivery is free for all orders over the value of £30 (£3 delivery charge for orders under £30)
  • Collection of orders from our shop at Sandybrook is free for any order value
  • Larger items such as furniture will normally be supplied flat packed. If you require assembly of these items, please contact customer services who will be happy to discuss your requirements. Please note: there may be an additional charge for this service

Returns

Our returns policy is valid for 28 days from receipt of an item Returns Authorisation - Before returning any item please follow our returns procedure by emailing Customer Services with:-

(a) Your Name (b) Your Order Number (c) The Reason for return

You will receive an email back confirming that we have received your request and to go ahead with the return of the item. We will authorise the return of an item in the following cases:-

Faulty / Damaged Item - You may return any item that was faulty or damaged when received for a full refund. We will refund your card once we have received and processed the item.

Duplicate / Incorrect Item - You may return any duplicate or incorrect item collected by you as a result of our error for a full refund. We will refund your card once we have received and processed the item.

Unwanted Item - You may return any unopened item within 7 days of receiving it for a full refund as long as it is still in good condition and suitable for resale. We will refund your card once we have received and processed the item. We cannot refund or exchange an opened item unless it is faulty or the item was given to you through our error.

Powered By ECIHorizon v4.6.0.54 16010101 4.6410